---
title: "Service disruption from upstream provider outage"
description: "Resolved · affects Website, API, Authentication, Data, Events · May 19, 2026"
base_url: "https://status.agentapprove.com"
canonical: "https://status.agentapprove.com/events/report/1867"
---

# Service disruption from upstream provider outage

[Status](/.md) › [Events](/events.md) › Service disruption from upstream provider outage

May 19, 2026 · 2 months ago · affects: Website, API, Authentication, Data, Events · 3 hours

## Updates

### + Resolved — May 20, 1:58 AM

The upstream provider incident has been resolved and all Agent Approve services have fully recovered.

### x Investigating — May 19, 11:18 PM

We are experiencing a service disruption affecting the Agent Approve API, website, and mobile/CLI approvals. Our hosting provider is reporting  a widespread edge-network incident.

We are monitoring the situation and will update this page as we learn more.  Approval requests submitted during this window may time out and need to be  retried once service is restored.

---

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